Your privacy matters to us. This Privacy Policy explains how live22 collects, uses, stores, and protects your personal information when you use our PAGCOR-licensed online gaming platform. Please read this document carefully before registering an account.
All personal and financial data transmitted to and from live22 is protected using industry-standard SSL/TLS encryption to prevent unauthorized interception.
live22 collects identity documents to comply with PAGCOR regulations and Philippine anti-money laundering laws. Your data is handled with strict confidentiality.
live22 does not sell your personal data to third-party marketers. Data is shared only with service providers necessary to operate the platform.
You have the right to access, correct, and request deletion of your personal data held by live22, subject to our legal retention obligations.
live22 uses cookies to improve your experience and analyze platform usage. You can manage cookie preferences through your browser settings at any time.
This Privacy Policy is governed by the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and applicable PAGCOR data handling requirements.
live22 ("live22," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("Player," "User," or "you") who access and use the live22 online gaming platform at https://live22.win (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and applicable guidelines issued by the National Privacy Commission ("NPC") of the Philippines. By registering a live22 account or using the Platform, you consent to the data practices described in this Privacy Policy.
This Privacy Policy should be read together with our Terms and Conditions and Responsible Gaming Policy, both of which are available on the live22 Platform.
live22 collects the following categories of personal data from players:
2.1 Registration Data. When you create a live22 account, we collect your full legal name, date of birth, nationality, residential address (including city – e.g., Manila, Cebu, Davao, Quezon City, or Makati), email address, and mobile phone number.
2.2 Identity Verification (KYC) Data. To comply with PAGCOR regulations and Philippine anti-money laundering laws, we collect copies of government-issued identification documents (such as a Philippine passport, driver's license, or SSS/UMID card), proof of address documents, and selfie photographs for identity verification purposes.
2.3 Financial Data. We collect information about your payment methods, including GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank), and transaction history on the live22 Platform. We do not store full payment card numbers on our servers.
2.4 Gaming Activity Data. We collect records of your gaming sessions, wagers placed, games played, wins and losses, bonus usage, and responsible gaming tool settings.
2.5 Technical Data. We automatically collect your IP address, device type, operating system, browser type and version, session timestamps, and pages visited on the Platform.
2.6 Communications Data. We retain records of your communications with live22 customer support, including live chat transcripts, emails, and support ticket history.
live22 collects personal data through the following means:
live22 uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, live22 processes your personal data on the following legal bases:
live22 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, live22 will securely delete or anonymize your personal data in accordance with its data disposal procedures.
live22 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While live22 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the confidentiality of your live22 account credentials.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by live22:
To exercise any of these rights, please contact live22 at [email protected]. live22 will respond to your request within thirty (30) days, subject to identity verification requirements.
The live22 Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. live22 does not knowingly collect personal data from individuals under the age of 21.
If live22 discovers that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all funds will be frozen pending investigation, and the data will be deleted in accordance with applicable law. If you believe a minor has registered on the Platform, please contact live22 support immediately at [email protected].
live22 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, live22 will notify registered players via email or a prominent notice on the Platform. The revised Privacy Policy will display an updated "Last Updated" date at the top of this page.
Your continued use of the live22 Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree to the revised Privacy Policy, you must cease using the Platform and close your account before the changes take effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the live22 Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights under Republic Act No. 10173 have been violated.
For questions about responsible gaming tools, self-exclusion, or account limits, please visit our Responsible Gaming page.
live22 is built on a foundation of trust, transparency, and PAGCOR-licensed compliance. Join players from Manila, Cebu, Davao, and across the Philippines who enjoy secure, fair, and regulated online gaming. Must be 21 years or older to register.
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